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Shipment
It usually takes 1-3 business days to process your order.(Color wigs and some hot wigs may takes longer time)
the shipping time usually takes 4-7 working days after we ship it out
Free shipping methods:,FEDEX ,TNT,UPS, Epacket
Tips:
Please double check your address information when you pay the order. Please don’t leave P.O. box address. Any address or order change request will be considered but not guaranteed (since the address is incorrect, the order will be returned to our warehouse and you will be responsible for the additional shipping charges. There will be no refund for abandoned or abandoned shipments.)
We have the authority to use express company according your choice and the actual status.
Return
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
| Rerurn policy | Buyer pay the shipping fee | Seller pay the shipping fee | Photo Provided | Exchange Available |
|---|---|---|---|---|
| Dislike/Unsuitable | √ | √ | ||
| Change Style /Color | √ | √ | √ | |
| Receing Wrong Items | √ | √ | √ | |
| Quality Problems | √ | √ | √ | |
| Artificial Reason | × | × | × | × |
| Contat Us | Email: sale@reshinehair.com |
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you must contact us at sale@reshinehair.com. If your return is accepted, we’ll send you a instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
pls contact us within 48 hours(2 days) upon your receive the item, a refund wil be given once the item has been send back in original condition(No refund/exchange if hair heen installed cut washed or have any other damage and process ,pls kindly understand)
shipping Insurance（Only for USA customers）
you can chose shipping Insurance service when you check out, if you want to return the hair back to seller in original status,pls contact sale@reshinehair.com to provide you a return label. you don't need to pay for the shipping fee.
You can always contact us for any return question at sale@reshinehair.com.
Payment
Accepted payment method
Visa, Master Card, Western Union, Moneygram, Bank Transfer.
