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if you have a problem,please feel free to contact with our online service,we are happy to send you a payment link.

Normally we can ship the hair out within 48 hours(weekends and holidays not included).Color Wigs, Hot selling wigs may take onw week to ship , once the package shipped out .we will inform you.

To US: 3-5 working days via DHL/Fedex (Free Shipping)

To CA: 5-7 working days via DHL (Free Shipping)

To UK&FR 5-10 working Days via Ges-DHL / EY (Free Shipping)

To other countries in EUR: 4-10 working days via DHL

To South Africa 4-10 working days via DPEX/Aramex To  other countries in Africa 7-15 working days via DHL

To Australia 5-7 working days via DHL/TNT 

PS: if your city is remote area in FEDEX or DHL system you need to pay the shipping fee $30

We will send the tracking number to the email you provided, and you can use the tracking number to track your order! So please make sure the email you leave in your order are available.Also you can download Shop APP to get information

Pls contact with our customer service email :sale@reshinehair.com within 24 hours after your payment to cancel the order

Usually you do not need to pay taxes, but if your country's customs is more stringent, you will be charged a certain amount of duties. We usually try to avoid tariffs for you as a low-declared invoice with parcels, however, it is not 100%. You will need to pay the duties if the custom still charges customs duties.As sellers, we are not obliged to help customers pay it, hope you can understand.

We Accept 30 Days return. If you didn't use the hair and the hair in it's original condition , you can return the hair back to us within 30 days after you getting the hair if you used and damaged the hair, i am sorry the return is not accepted.
pls contact with sale@reshinehair.com before you strat a return

Write content to help your customers to better understand your products or policies.

The straight textures are measured true to length.

The curly,body wave,loose wave and deep wave are measured when hair is pulled straight.

Yes,this is 100% human hair,so treat it as your own.You can curl and straighten the hair as desired but keep the temperature.The hair may lose some of the curl pattern with constant blow dryer.

yes we can make small or large cap size

A : Treat this hair just as if it was your own hair.

1, Use good shampoo and hair conditioner to care the hair. It’s important to keep the hair soft and shiny.

2, You could use gel or spray styling products to keep the hair style.

3, Olive oil will be a good choice to keep the hair healthy.

we don't sugest you to swim with the hair. it may cause tangle.